Assessment season takes weeks
Share counts in one place, payments in another, a bank statement in a third. Reconciling them by hand is the job, and it happens once a year when everyone is busiest.
The office side of a water district is shareholder records, water rights, and one assessment run a year that has to be right. Loamio puts all three in one system — a share-based ledger, billing through Stripe, an audit log, and CSV export of everything — so the district stops depending on a spreadsheet that only one person understands.
The problem
Most water districts run their office on a spreadsheet that lives on a single laptop, shareholder records in a filing cabinet, and institutional knowledge in one person's head. It works until that person is on holiday during assessment season, or retires, or a shareholder disputes a delivery from three years ago and there is nothing to point at.
Share counts in one place, payments in another, a bank statement in a third. Reconciling them by hand is the job, and it happens once a year when everyone is busiest.
A patron asks what they were delivered last August. The answer is in a paper run sheet in a box, if it was written down at all.
A spreadsheet with hand-built formulas is not a system a board can hand to the next secretary. It is a single point of failure with a person attached.
The ledger
Loamio tracks each patron's right as share count times acre-feet per share, not as a flat allotment. That matters because it is how the bylaws actually read: when the board changes acre-feet per share for a dry year, every patron's right recalculates from one number rather than from four hundred hand edits. Season-to-date usage sits on the same row, so a patron's remaining water is a fact rather than an estimate.
Assessments
For the board
An audit log records what changed and who changed it. Every patron carries a dated history of what was requested, approved, and delivered. Curtailment decisions are published with a date attached, and the resulting patron-by-patron status exports to CSV for the board packet. When a decision is questioned a year later, the district has a record instead of a recollection.
Ownership
Shareholders, ledger, orders, and billing history export to CSV at any time — the district's records are never locked in, and they are never sold, licensed, or shared with another party. Data is encrypted in transit and at rest, each district's records are isolated from every other tenant, access is role-based, and everything runs on AWS in the United States with automated backups.
Questions
It replaces the assessment spreadsheet, the shareholder filing cabinet, and the phone calls between them. Shareholder records, share counts, water rights, order history, and billing live in one system, so assessment season is a billing run rather than weeks of reconciliation — and any staff member can answer a patron's question without asking the one person who understands the spreadsheet.
You bill every shareholder by share count in one run and collect through Stripe by ACH, card, or invoice, with paid, pending, and failed tracked in one place. Stripe's processing fees are passed through at cost and there is no setup fee.
Your district does. Shareholders, share counts, water orders, gate readings, assessments, and billing entries are your records. They are never sold, licensed, or shared, and they export to CSV at any time.
Yes. Loamio keeps an audit log, and each patron carries a dated order history showing what was requested, approved, and delivered — so a disputed July delivery is answered from the ledger rather than from memory.
Encrypted in transit (TLS 1.2+) and at rest, with each district's records isolated from every other tenant and role-based access. It runs on AWS in the United States — currently us-east-1 in Northern Virginia — with automated backups.
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Next step
A 20-minute walk-through using your share structure and your billing cycle. We respond within one business day.
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